OMNI CHARLOTTE HOTEL, Charlotte – A Smart Stay in the City
About the Hotel
Rooms & Suites
Omni Charlotte Hotel offers 373 rooms, including Deluxe, Premier, and Club accommodations. Deluxe Rooms (377 sq ft) feature city views, flat-screen HDTVs, and Keurig coffee machines. Premier Rooms (500 sq ft) include glass walls with skyline views. Club Rooms provide access to Club 14, serving breakfast, snacks, and beer/wine. Suites range from 640 to 1,200 sq ft, with wet bars, marble bathrooms, and connecting guest rooms. ADA-accessible rooms have roll-in showers and visual alarms.
Dining & Drinks
Trade Restaurant serves breakfast, lunch, and dinner with Southern-inspired dishes like honey chipotle chicken wings and slow-roasted pork grilled cheese. The Coin Bar, on the rooftop pool deck, offers craft cocktails and pub fare alongside 22-foot LED screens for sports viewing. Aria Tuscan Grill, across the street, features modern Italian dishes like butternut squash ravioli and wild mushroom pizza.
Fitness & Recreation
Guests receive complimentary access to One Athletics, a 30,000 sq ft fitness center with cycling, yoga, and boxing classes. The rooftop pool (seasonal) includes a bar and skyline views. In-room fitness kits include dumbbells, resistance bands, and yoga mats. Nearby, the Little Sugar Creek Greenway offers trails for walking and running.
Location & Transport
The hotel is in Downtown Charlotte, steps from Bank of America Stadium (Carolina Panthers) and Spectrum Center (Charlotte Hornets). Discovery Place Science and NASCAR Hall of Fame are within 0.5 miles. Charlotte Douglas International Airport is 8 miles away (15-minute drive). Valet parking costs $48 overnight; self-parking is available in nearby city garages. The Charlotte Transportation Center (buses/trains) is 2 blocks away.
Services & Events
Concierge services arrange romantic packages with Chandon Rosé Champagne and late check-out. The business center offers printing and secretarial support. Eight meeting rooms (up to 7,340 sq ft) host events for up to 790 guests. ADA-compliant facilities include Braille elevators and accessible meeting spaces. Same-day dry cleaning and 24-hour room service are available.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Barber shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Yoga class
Guest Parking
- Dryer
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Spa & Leisure
- Rooftop pool
- Sun loungers
- Sun terrace
- Leisure/ TV room
- Spa centre
- Pool with view
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Sink
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
The Omni hotel had nice rooms but unfortunately smelled like an ashtray; however, the staff were very friendly and helpful. The location was great for a business trip but there were limited aspects to enjoy. The dining experience was very nice and convenient. Facilities were decent, with some positives and negatives to consider.
The hotel rooms are beautifully designed with ample space to work, lounge, and sleep, providing a nice and comfortable experience. However, there were some issues with the smell of cigarettes and the need for updating.
I was delighted with the comfy and clean rooms in the hotel, though the check-in experience could have been smoother. The staff turned a shaky start into a pleasant and helpful stay. The location was great for exploring downtown, but some minor management issues need attention. Dining was good overall, apart from a minor incident. Overall, my stay was enjoyable with a few hiccups along the way.
The hotel room was spacious enough for two people with a decent view overlooking the streets. The mattress was soft and comfortable. However, being located directly across the street from nightly rooftop entertainment that lasted until 2:00 a.m. on both nights made it impossible to get proper sleep. The initial entry experience with the dirty socks, lack of trash bags, and grimy remote control was disappointing.